What is Peer Mentoring?

A peer mentor empowers fellow patients to move forward with their lives after being diagnosed with ESRD. Peer mentoring provides support and increases the confidence that many new patients need, and offers patients access to someone who has been through similar experiences and can understand their concerns.

Please see our Peer Mentoring Video

The Role of a Peer Mentor

Peer mentors can have several roles, including:

  • Providing information,
  • Listening to concerns,
  • Sharing experiences,
  • Promoting positive behavior
  • Offering encouragement, and
  • Relieving anxiety.

Who Should be a Peer Mentor?

  •  Peer mentors can come from all backgrounds. Mentors should be individuals with positive outlooks on managing kidney disease.
  • Individuals who are succeeding in achieving their treatment goals can provide insight to help others successfully manage kidney disease.

What are the other Guidelines are there for Peer Mentors?

  • Peer mentors should wait for a patient’s consent before approaching them as a mentor.
  • Peer mentors should not provide medical advice. If a peer mentor is asked for medical advice, he/she should refer the patient to the dialysis staff or nephrologist.
  • If a patient shares a complaint with a peer mentor, the patient should be encouraged to use the facility’s grievance procedure. The dialysis facility social worker serves as a patient advocate and can help with patient complaints.
  • Peer mentors should always get permission from the patient before approaching a staff member about a patient’s concerns and/or sharing any information obtained in the role of a peer mentor.

Tools and Resources

Peer-Up Mock Peer Mentoring Session: Link
Alternative Approaches to Peer Mentoring: Link

IPRO E-University Peer Mentoring Course:
To begin Peer Mentor training, log into our Peer Mentoring Course here: Link
E-University Reference Guide PDF

About Peer Mentorship:

For Staff:
New! Support Group Tips for Facilities PDF
Key Talking Points for Facility Staff/Leadership
 (Benefits of Peer Mentoring) PDF
Program Management Guide Booklet PDF

For Patients:
Peer-to-Peer Mentoring Guidelines  Flyer PDF
Peer Mentorship Roles and Benefits  Flyer PDF
Getting the Conversation Started Brochure PDF
My Goal- My Roadmap (English I Spanish)

Patient and Healthcare Team

For more informaton:

Project Lead:
Danielle Andrews, MPH, CGPH
Community Outreach Coordinator
(516) 209-5549
danielle.andrews@ipro.us

Jeanine Pilgrim, MPH, PMP, CPHQ, CHES, CPXP
Network Program Director
(516) 209-5365
jeanine.pilgrim@ipro.us