Network Patient Services staff members are available to provide technical assistance and to assist you in meeting your patients' needs when it comes to Patient Engagement and person centered care, communication issues, depression screening, interpreting ICH-CAHPS results, dialysis travel, access to care, complaints and grievances and MORE!
Patient Access to Care:
Improving Communication Skills:
These stories provide helpful examples to improve communication:
Patient Services Department:
Erin Baumann, MSW
Patient Services Director